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On UX Debt
According to Aarron Walter's "Hierarchy of User Needs," which follows Maslow's framework of Hierarchy of (Human) Needs, the functional measure lives at the lowest level of the quality axis and supports the increasingly qualitative measures: reliable, usable, and pleasurable; the latter sitting at the top of the pyramid denoting the ideal, target or "peak" experience.
An Introduction to Usability – Patrick Jordan
Based on the International Standards Organisation's categories of "effectiveness, efficiency and satisfaction," the author determines ways in which usability can be quantified. 'Effectiveness' is the capacity for a product to generate (or enable) output; 'Efficiency' is measured as the level of effort invested in completing an action or task (for example, the author categorizes usability errors as distinguished between a 'slip' and a 'mistake' in user performance and experience. For him, a slip is when a user accidentally performs the wrong action which is readily corrected by the user, whereas a mistake is when a user thinks he is doing the right thing (intuitive action), but is unable to perform his task.
Golan Levin
As a quest for expanding the vocabulary of social practices and of the object-subject relationship, emotional technology (smart, intelligent) simulates human behaviour and creative energy. It revisits the environment anew for new types of interactions and explorations.
Golan Levin is a software artist who creates screens and robotic objects that study sound, speech, movement, and gaze.
The Theories of Christopher Alexander
If we look at systems behavior and the similarities and particularities found within decentralized systems, we see how the conception of an environment built around rules or patterns might generate parallel effects wherein environments are created at the human scale and with the equal consideration of functional and experiential coherence, while yet remaining distinct and separate entities in their particularities.
Alexander’s A Pattern Language promotes a bottom-up approach, which places users of buildings as builders of their environments through the process of co-creating a common ground with the collective consensus of a “shared pattern language”; to give users better control over the spaces they dwell in.
‘The Changing Sites of Value’
As part of The Internet as Playground and Factory, a conference series on the politics of digital media organised by Eugene Lang College The New School for Liberal Arts, Patricia Ticineto Clough, Orit Halpern, and Melissa Gregg introduced their individual areas of research and idiosyncratic takes on the notion of 'affect' and its evolution in meaning today as a result of technological progress.